Privacy policy
We deeply respect your rights. Period.
We take your privacy seriously and we have a series of measures in place that comply with the data protection legislation in England and Wales. We will never sell your data to 3rd parties and will stay transparent on how we collect, manage and share your information.
The type of personal information we collect, how we get it and why we have it
We currently collect and process information when you complete a web form to make an enquiry or request a quotation, download a content asset, and order samples or any product from our shop. We will ask you for certain information including, full name, company name, company registration number, company’s VAT registration number, job title, address, email, and telephone number. We don’t store any card details as there are collected, stored and processed by our partner Squarespace for transaction purposes only.
We also collect anonymised website user stats to help us improve the website experience. You are able to opt out of them anytime. Please see in the table below the cookies used on this site, how we use them and how you can control them.
Under the UK General Data Protection Regulation (UK GDPR), we process this data in the grounds of legitimate interest to understand the profile of people who may be interested in our company and the services we provide, to provide our services within a client relationship and to share information about interesting topics related to our nature of business.
If you would prefer not to receive such communications, you may opt-out at any time via the unsubscribe button that is included on all our marketing communications, or by contacting us via email.
We do not share this information with any other company or individuals.
How we store your personal information
Your information is securely stored in our systems, using a Two-factor authentication (2FA) and we take all measures for non authorised access and loss.
We keep all your contact information data and any data related to work or projects that we carried out for you for a reasonable period afterward as is needed for our tax and legal obligations. We will then dispose your information by deleting any digital and physical format.
What type of cookies we use:
You can control/restrict what cookies are stored based specifically on your interaction with this website. As soon as your preferences have been set, it will alter which cookies are stored from this website from that point onward.
If you restrict, block or delete certain cookies, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. Visit the Cookies Policy page for more information about out cookies.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Company: Bold CX Ltd
Name: Nikolaos Stouiloudis
Address: Argyle House, 3rd Floor, Northside, Joel Street
Northwood Hills, Middlesex, HA6 1NW, United Kingdom
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk